Status

Is it working?

Measured against the live system, not read off a switch somebody remembered to flip. Results are reused for up to 30 seconds, and the timestamp below says when they were taken.

All systems operational

Checked Oct 25, 2026, 6:02 a.m. UTC

  • Database

    Envelopes, recipients, fields and the audit trail.

    Operational · 122 ms

  • Document storage

    The PDFs themselves, before and after signing.

    Operational · 61 ms

  • Sign-in

    Sender accounts, sessions, two-factor and corporate SSO.

    Operational · 44 ms

  • Email delivery

    Signing invitations, reminders and the completion email. This row checks that the provider is reachable, not that a message got through — we do not send a test email on every page load.

    Operational · 122 ms

Measured uptime

An external monitor checks the site every 5 minutes from outside our infrastructure. These are its numbers, not ours.

  • Last 24 hours

    100.000%

  • Last 7 days

    100.000%

  • Last 30 days

    100.000%

Incident log

Anything a customer could have noticed goes here, including when the cause was one of our providers rather than us.

No incidents recorded since 2026-09-09, the date this log opened. That is not a claim about the period before it — nothing was being recorded then.

What this page does not tell you

  • No uptime figure covering a period we did not watch. Our monitor reports a 30-day average from the day it is switched on, whatever it has. We only publish a window once it has actually elapsed, so the longer numbers appear on their own rather than being inferred from a shorter record.
  • This page is hosted with the product. If the whole platform is unreachable, so is this. Reach us at info@vg-realestate.ca and we will answer even when the site cannot.
  • A green row means the dependency answered us. It is not a guarantee that every feature built on it is behaving. Email is the weakest of the four: it confirms the provider is up, not that your invitation reached an inbox.
  • Degraded means the dependency replied in over 1.2 seconds; not responding means it failed or took longer than 5 seconds.

Our infrastructure providers publish their own status: Supabase, Vercel, Resend.