VG·SIGN· Help center
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§ Help center

How can we help you sign?

Short guides and answers for getting the most out of VG·Sign. We are still writing the long-form versions — need something now? Our team replies fast.

§ 01

Getting started

Your first envelope, in under five minutes.

  • Sign up & invite teammates3 min
  • Send your first envelope4 min
  • Templates: a quick tour6 min
  • Mobile apps · iOS, Android3 min
§ 02

Sending & signing

Routing, witnesses, reminders, the lot.

  • Routing order: serial vs parallel5 min
  • Add a witness or observer3 min
  • Reminders & expiry windows4 min
  • Voiding & recalling envelopes3 min
§ 03

Branding & emails

Make it feel like you, end to end.

  • Custom logo & accent colour3 min
  • White-labelled emails5 min
  • Custom signing-page domain7 min
  • Plain-text email templates4 min
§ 04

Identity & compliance

PIPEDA, GDPR, eIDAS — explained plainly.

  • What counts as identity verification6 min
  • eIDAS QES vs AES vs SES9 min
  • HIPAA & BAA setup5 min
  • SOC 2 & ISO 27001 status3 min
§ 05

Templates & forms

Build once, send forever.

  • Designing a reusable template7 min
  • Mapping CSV columns to fields5 min
  • Form-mode for collection6 min
  • Conditional logic & branching8 min
§ 06

Integrations

Slot VG·Sign into your stack.

  • Salesforce: two-way sync9 min
  • HubSpot deal automation6 min
  • Slack notifications3 min
  • Google Workspace / Drive4 min
§ 07

API & developers

Build with the same primitives we use.

  • Authentication & API keys4 min
  • Creating envelopes via API7 min
  • Webhook signing & retries6 min
  • Embedded signing widget9 min
§ 08

Audit & legal

When the contract goes to court.

  • Reading the audit trail PDF5 min
  • Audit trail JSON schema7 min
  • Tamper-evident seal explained11 min
  • Court evidence packet (CA/EU/US)8 min
§ 09

Account & billing

Plans, invoices and seats.

  • Adding & removing senders3 min
  • Invoices, taxes, GST/HST4 min
  • Migrating from DocuSign12 min
  • Cancelling your subscription3 min
01
Talk to us
Reach the team during business hours.
Start a conversation
02
Email support
info@vg-realestate.ca — we read every message.
Send a message
03
Security & trust
How we protect your documents and data.
View details